FAQ

Find answers to the most frequently asked questions.

You're a property owner

What is Algeria Guest, and how are your services different from others?

Algeria Guest is a company specialized in premium property management and concierge services in Algeria.
We offer a fully turnkey solution that combines revenue optimization, a digital-first approach, and 24/7 premium service, ensuring our clients enjoy maximum profitability with zero hassle.

On which platforms will my property be listed?

We list your property on Airbnb, Booking.com, Vrbo, and other platforms best suited to your property type and target market.

Who handles the cleaning and maintenance of my property?

We work with professional cleaning and maintenance teams to ensure your property is always spotless. A quality check is performed after each intervention.

What happens in case of damage or theft in my property?

We have a strict guest verification policy and rely on platform-provided protections (Airbnb, Booking.com, etc.) in case of issues. Additionally, we conduct a property inspection after each stay.

What are Algeria Guest's management fees?

Our fees are calculated as a percentage of the revenue generated. We only earn money when you do, ensuring our commitment to maximizing your income. Contact us for a personalized quote.

How can I entrust my property to Algeria Guest?

It’s simple! Contact us through our website or by phone.
We’ll carry out a free evaluation of your property, define a rental strategy together, and set up the service within just a few days.

How does Algeria Guest optimize my rental income?

We use a dynamic pricing system based on demand, seasonality, and competition to maximize your earnings.
In addition, we enhance your listing’s visibility with professional photos and optimized descriptions.

How are check-ins and check-outs managed?

We ensure a personalized welcome for every arrival and departure. A dedicated member of our team personally handles each guest's check-in and check-out. This approach guarantees secure key handovers, clear communication of house rules, and immediate responses to any guest inquiries, ensuring a worry-free stay.

How are the bills and charges related to the property managed?

We can handle the payment of your electricity, water, internet, and other recurring bills to spare you any administrative hassle.

Can I use my property for personal stays?

Yes, you retain full access to your property and can block dates for personal use through our property management system.

You're a guest

How can I book a property managed by Algeria Guest?

You can book our properties directly through our official booking platform: book.algeriaguest.com. They are also available on Airbnb, Booking.com, and other platforms. Booking directly on our site allows you to benefit from the best offers and exclusive services.

How does check-in and check-out work?

At Algeria Guest, each check-in and check-out is carried out in person by a dedicated member of our team. Upon arrival, we hand over the keys, show you around the property, and answer any questions you may have.

What should I do if I encounter a problem during my stay?

Our customer service is available 24/7 to assist you with any issue, whether it's a technical problem or a special request.

Are the accommodations suitable for families and business stays?

Absolutely! Some of our accommodations are specially equipped for families (crib, high chair) or business travelers (high-speed Wi-Fi, workspace, coffee machine, etc.).

Are the properties disinfected between each stay?

Yes, we follow a strict cleaning protocol, including surface disinfection and fresh linens, to ensure a safe stay.

What types of accommodations do you offer?

We manage modern apartments, luxurious villas, and accommodations suitable for both short and long stays in several Algerian cities.

What amenities are included in the accommodations?

Our accommodations come with Wi-Fi, fresh linens, toiletries, a fully equipped kitchen, and sometimes additional services such as Netflix or on-demand cleaning.

Can I request additional services (cleaning, airport transfer, excursions)?

Yes! We offer tailor-made services including private transfers, additional cleaning, restaurant reservations, and local recommendations. Contact our concierge team for more information.

What is the cancellation policy?

The cancellation conditions depend on the platform used (Airbnb, Booking, etc.) and the specific rules for each property. Please make sure to check the terms before making your reservation.

Can I extend my stay after check-in?

If the property is available, we’ll be happy to extend your stay. Please contact us as soon as possible to check availability and adjust the booking.

FAQ